Contact Information

Tanya Lord PhD, MPH
Director, Patient and Family Engagement
tlord@healthynh.com
(603) 930-2632

Patient and Family Engagement

The AHA/HRET Hospital Engagement Network (HEN) is partnering with the Institute for Patient and Family Centered Care (IPFCC) through 2014. This partnership is designed to enhance the patient and family engagement (PFE) resources available to the HEN hospitals as we collectively work towards eliminating harm in health care.

Collaborative patient and family engagement is a strategy to build a patient and family centered health care system. In a patient and family centered health system, patients and families are encouraged and supported as essential members of the health care team and there are meaningful opportunities for them to serve as advisors and partners in quality improvement efforts, patient safety initiatives and health care design.