Guidance to Hospitals on Collecting Race, Ethnicity and Language Data

As of January 2010, hospitals were required to collect and report patient race, ethnicity and language data as required by the NH Health Care Facility Discharge Data Submission rules. The ability to collect this demographic data is also part of Stage 1 Meaningful Use Criteria for Medicare and Medicaid Electronic Health Record Incentive Program.

Any time there is change in how a hospital interacts with its patients, it is important to educate staff and the community to ease concerns. Staff who confidently ask a patient their race and ethnicity in a nonthreatening polite manner, explaining the confidentiality and uses of the data, are more successful and can move quickly on with the registration process.

NHHA and NH DHHS collaborated to develop guidance documents for hospitals on collecting patient race and ethnicity as well as collecting patient language. Also developed is a community education flyer that organizations can post in intake areas or hand out to concerned patients.

Foundation for Healthy Communities staff is available to provide staff in-service training on collecting patient race, ethnicity and language data by contacting the Cultural Effectiveness and Quality Healthcare Project

Additional Resources on Collecting Patient Race, Ethnicity and Language Data:

• Final Data Collection Standards for Race, Ethnicity, Primary Language, Sex, and Disability Status Required by Section 4302 of the Affordable Care Act - published 10/31/11: http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlid=208
   
• Health Resource and Education Trust Toolkit with materials for training staff: www.hretdisparities.org
   
• Collecting and Using Race, Ethnicity and Language Data in Ambulatory Settings: www.ama-assn.org/resources/doc/public-health/cehcd-redata.pdf